Thank you for purchasing our iWalk product.
Our product’s warranty period is 12 months from date of purchase pending verification, with the exception of tempered glass. We expect that the screen protector will be compromised in an effort to save your phone screen.
Please retain your receipt and packaging as they will be required for your warranty claim.
You will be required to send in your product for evaluation. The shipping charges incurred to send the product to us are the responsibility of the customer. We will cover the cost of shipping a replacement, if applicable. You will be shipped a replacement product for warranty issues right away! I’m sorry we are unable to do cash or credit card refunds as we are not the direct retailer of where you purchased the product.
“This is the only thing I use to charge my phone now! I can take it everywhere and I never worry about forgetting my cords. It was a life saver during my last vacation.”
“I ❤️ my iWalk Scorpion power pack. It will charge my phone several times before needing a recharge. But my favorite thing is I don’t need to bring a cord because this power pack has them included.”
“The Scorpion is the best battery pack around. Charged my Note 8 almost 3 full times on one charge and all the cables are built in to it so you don't have to carry cables.”